DIGITAL TRANSFORMATION IMPACT ON JOBS AFTER COVID-19 PANDEMIC

Dragan Milosevic, Dejan Ilic, Jovanka Popovic

Abstract


Digital transformation (DT) is a change in the business model of the company by applying new digital technologies. New digital technologies related to the application of automation, robotics, artificial intelligence and contemporary information and communication technology (ICT). The consequence of the application of DT will be the replacement of routine tasks with automation, which is controlled by artificial intelligence. Greater flexibility and efficiency of work will be achieved in terms of place of work, time of work and ways of engaging people. The changes will be felt by all companies, regardless of size or activity. Due to that, DT will also change the labour requirements. Automation of routine jobs will lead to large layoffs. Many professions will almost disappear as the technology they worked with becomes obsolete. It is envisaged to create new job profiles following the requirements of new technologies. Since the application of DT requires new skills and knowledge, it is necessary to educate workers and managers to successfully apply new technologies.

Keywords


digital transformation, COVID-19 pandemic, automation, artificial intelligence, jobs

References


CBRE. (2014). Fast Foward 2030: The Future of Work and the Workplace.

CBRE. (2021). The Future of Work: Reseting Asia PacificC Office Strategy. CBRE.

CHANGE. (2021). How Will the Fourth Industrial Revolution Impact the Future of Work? From CHANGE: https://www.changerecruitmentgroup.com/knowledge-centre/how-will-the-fourth-industrial-revolution-impact-the-future-of-work#:~:text=In%20addition%20to%20new%20roles,specialist%20contractors%20or%20remote%20workers.&text=It%20can%20allow%20them%20to,reach%

European Commission. (2019). The Digitalisation of Future Work and Employment: Possible impact and policy responses. From EU SCIENCE HUB: https://ec.europa.eu/jrc/en/publication/eur-scientific-and-technical-research-reports/digitalisation-future-work-and-employment-possible-impact-and-policy-responses

European Economic and Social Committee. (2017). Impact of digitalisation and the on-demand economy on labour markets and the consequences for employment and industrial relations. European Economic and Social Committee.

Euroufound. (2020). New forms of employment: 2020 update. Euroufound.

Fujitsu. (2018). Global Digital Transformation Survey Report 2018. Fujitsu.

IDC Future Scape. (2021). IDC FutureScape: Worwild IT Industry 2021 Predictions. From IDC: https://www.idc.com/getdoc.jsp?containerId=US46942020

IDC. (2020). Worldwide Digital Transformation Spending Guide. From IDC: https://www.idc.com/getdoc.jsp?containerId=prUS46377220

McKinsey. (2019). Driving impact at scale from automation and AI. McKinsey.

McKInsey Global Institute. (2017). Jobs Lost, Jobs Gained: Workforce Transitions in a Time of Automation. McKinsey Global Institute.

McKinsey Global Institute. (2021). The future of work after COVID 19. McKinsey Global Institute.

Nedelkoska, L., & Quintini, G. (2018). OECD Social, Employment and Migration Working Papers No 202: Automation, skills use. From OECD: https://www.oecd-ilibrary.org/employment/automation-skills-use-and-training_2e2f4eea-en

OECD. (2020). OECD Employment Outlook 2020: Worker Security and the COVID-19 Crisis. OECD.

The Enterprisers Project. (2021). What is digital transformation? From The Enterprisers Project: https://enterprisersproject.com/tags/digital-transformation

Wired & Deloitte Digital. (2019). Digital transformation: A Primer. From Wired: https://www.wired.com/brandlab/2019/10/deloittedigital-connecting-digital-age/

World Economic Forum. (2018). The Future of Jobs Report 2018. World Economic Forum.

World Economic Forum. (2020). The Future of Jobs Report 2020. World Economic Forum.


Full Text: PDF

Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.