Iulian Condratov


Tourism has closely been connected to progress of ICTs for over 25 years. Nowadays, the Internet and ICTs are relevant on all operative, structural, strategic and marketing levels to facilitate global interaction among suppliers, intermediaries and consumers around the world. This paper provides a review for the key aspects of ICT that influenced and influence the tourism sector activity. Two themes were identified as forming the basis of researching in the e-tourism domain: the technological progress and the impact on the touristic market. The paper also presents future developments in eTourism that will influence the tourism industry structure.


e-tourism; ICT; marketing; distribution; internet


Arturo Montejo-Ráez, J. M.-O.-C.-S. (2011), Otium: A web based planner for tourism and leisure. Expert Systems with Applications (38), 10085–10093.

Condratov, I., Hapenciuc, C. (2012). Study regarding the use of multimedia technologies in tourism sector of Suceava County. Revista de turism - studii si cercetari in turism, (14), 60-65. Retrieved from http://revistadeturism.ro/rdt/article/view/47

Cunliffe, D. (2000). Developing usable websites—A review and model. Internet Research: Electronic Networking Application and Policy (10), 295–397.

Dimitrios Buhalis, R. L. (2008). Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research. Tourism Management (29), 609–623.

Rob Law, S. Q. (2010). Progress in tourism management: A review of website evaluation in tourism research. Tourism Management (31), 297–313.

Porter, M. (2001). Strategy and the Internet. Harvard Business Review, 3 (79), 63–78.

Puhretmair, F. (2004). It’s time to make eTourism accessible. ICCHP, (pg. 272–279). Paris, France.

Stanciu, P., Costea, M. (2012). Online visibility of the touristic supply in Suceava County. Revista de turism - studii si cercetari in turism, (14), 46-52. Retrieved from http://revistadeturism.ro/rdt/article/view/50

Luo, M. F. (2004). Information search behavior and tourist characteristics: The Internet vis-a-vis other information sources. Journal of Travel & Tourism Marketing (17), 15–25

Vansteenwegen, P. S. (2011). The city trip planner: An expert system for tourists. Expert Systems with Applications (38), 6540–6546.

Werthner, H. (2004). E-Commerce and Tourism. Communications of the ACM (47), 101–105.

Yongqiang Sun, Y. F. (2012). Understanding sustained participation in transactional virtual communities. Decision Support Systems (53), 12–22.

Zhang, L., Pan, B., Smith, W. and Li, X. (2009) Travelers’ Use of Online Reviews and Recommendations: A Qualitative Study, Journal of Information Technology & Tourism, 11(2), pp. 157-167.

International IPK. (2012). ITB WORLD TRAVEL TRENDS REPORT 2012/2013. Berlin : Messe Berlin GmbH.


Full Text: PDF

Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.