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Issue Title
 
Vol 4 (2015): Issue Special 1 A COMPARATIVE ANALYSIS REGARDING THE DEGREE OF SATISFACTION OF THE SERVICES GIVEN BY THE PUBLIC AND PRIVATE CARE HOMES FOR THE ELDERLY Abstract PDF
Elena ZODIERIU
 
Vol 4, No 1 (2015) CONSUMER'S SATISFACTION MEASUREMENT IN PUBLIC HOSPITALS Abstract PDF
Andreea Cipriana MUNTEAN, Alina PUTAN
 
Vol 7, No 2 (2018) CUSTOMER LOYALTY MODEL: CUSTOMER SATISFACTION AS INTERVENING VARIABLE Abstract PDF
Echo Perdana Kusumah
 
Vol 6, No 1 (2017) Identifying the main determinants of retention in Jordanian hospitals. An empirical analysis based on McCloskey/Mueller Satisfaction Scale Abstract PDF
Adriana AnaMaria Davidescu, Tania Marji Issa Eid
 
Vol 5, No 2 (2016) ANALYSIS OF FACTORS INFLUENCING TRAVEL CONSUMER SATISFACTION AS REVEALED BY ONLINE COMMUNICATION PLATFORMS Abstract PDF
Olimpia I. BAN, Alexandru COSTANGIOARĂ, Alexandru Mircea NEDELEA
 
Vol 5 (2016): Special Issue GENDER AND SHOPPING BEHAVIOR OUTCOMES IN THE CONTEXT OF SHOPPING CENTERS Abstract PDF
Ioana Nicoleta ABRUDAN
 
Vol 4 (2015): Issue Special 1 MEASURING THE CUSTOMER SATISFACTION OF ISLAMIC BANKING SECTOR IN BANGLADESH Abstract PDF
Hossain Shahid SHOHROWARDHY
 
Vol 4, No 2 (2015) A RESEARCH ANALYSIS OF THE LEVEL OF EMPLOYEES’ SATISFACTION BY TRAINING PROGRAMS IN BOSNIA AND HERZEGOVINA BANKING SECTOR Abstract PDF
Adisa DELIĆ, Emira KOZAREVIĆ, Lejla SMAJLOVIĆ
 
Vol 7, No 2 (2018) THE SERVICE QUALITY DRIVERS OF CUSTOMER EXPERIENCE THE CASE OF ISLAMIC BANKS IN INDONESIA Abstract PDF
Nuri Wulandari, Andi Novianti Maharani
 
Vol 7, No 3 (2018) THE IMPACT OF THE CONGRUENCE BETWEEN BRAND PERSONALITY AND SELF-IMAGE ON CONSUMERS’ BEHAVIORAL RESPONSES: CONCEPTUAL FRAMEWORK Abstract PDF
SID AHMED SAHOUR, ANCA CRISTINA DRAGOMIR
 
Vol 10, No 2 (2021) REVEALING AUDITOR AND AUDITEE SATISFACTION IN THE EVOLUTION OF ACCOUNTING SOFTWARE (PHENOMENOLOGY STUDY IN THE REGIONAL GOVERNMENT OF SOUTH NIAS DISTRICT) Abstract PDF
Ya'atulo WARAE, Eni Duwita SIGALINGGING, Erwin ABUBAKAR, Iskandar MUDA, Alexandru Mircea Nedelea
 
Vol 8, No 2 (2019) CONSEQUENCES OF CRM CAPABILITIES DIMENSIONS ON CUSTOMER SATISFACTION AND MARKET EFFECTIVENESS Abstract PDF
Simona-Mihaela Trif, Daniela-Liliana Tuleu
 
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ISSN: 2344-2174